IT Services
Core IT Services
Our Core IT Services cover the full range of services: infrastructure management (networking, firewalls, Wi-Fi, VPN, and endpoint protection), workstation and device lifecycle (encryption, MFA, Windows 11 readiness, and patching), and a responsive Help Desk available both onsite and after hours. We also manage disaster recovery through reliable backups, routine failover testing, and ransomware response, while providing secure cloud hosting, redundancy planning, and ongoing vendor coordination—such as with NextGen.
Support
Our local onsite IT department delivers responsive, end-to-end support—handling everything from device setup, patching, and routine updates to backups, performance tuning, and rapid incident response. We manage networks, servers, and cloud services to ensure data integrity, HIPAA compliance, and high system reliability. The result is a secure, stable environment that lets offices stay focused on patient care.
Compliance
We provide end-to-end support for HIPAA and HITECH requirements, including clear documentation and reporting to streamline audits. Our team continuously monitors EHR interfaces, develops and maintains security policies, and delivers staff training to promote organization-wide security awareness and compliance.
Security
Our security program includes annual Security Risk Assessments (SRAs) and penetration/vulnerability testing to support HIPAA compliance. We implement multifactor authentication, endpoint encryption, and data loss prevention; manage firewalls and intrusion detection/response; and maintain comprehensive disaster recovery and ransomware response plans to protect systems and data.
System Reliability
We drive reliability through proactive system monitoring and responsive Help Desk services, backed by secure cloud hosting with built-in backup and redundancy planning. Regular endpoint patching and Windows 11 readiness programs keep devices current and stable, while network optimization ensures fast, consistent performance.
